PRIVACY POLICY

Last updated: 10/1/2026

Team 18 Pty Ltd (“Team 18”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information in a responsible and transparent manner. This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you interact with our website and digital platforms.

By using the Team 18 website, you consent to the practices described in this Privacy Policy.

1. What information we collect

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Date of birth (where required for memberships or competitions)

  • Payment or transaction details (processed securely via third-party providers)

  • Any other information you voluntarily provide (e.g. via contact forms, membership sign-ups, newsletters, competitions or event registrations)

We may also collect non-personal information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our website

This information helps us improve our website and user experience.

2. How we collect information

We collect information when you:

  • Visit or browse our website

  • Submit a contact or enquiry form

  • Sign up for newsletters, memberships or events

  • Purchase merchandise or memberships

  • Participate in promotions or competitions

  • Interact with us via email or digital platforms

We may also use cookies and similar technologies to enhance functionality and analyse website traffic.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries or requests

  • Manage memberships, events and promotions

  • Process purchases and transactions

  • Send newsletters, updates or marketing communications

  • Improve our website, services and content

  • Meet legal or regulatory obligations

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

4. Disclosure of personal information

We do not sell or rent your personal information.

We may disclose your information to:

  • Trusted third-party service providers (e.g. payment processors, email platforms, website hosting services)

  • Event or membership partners where relevant and authorised

  • Regulatory authorities where required by law

All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

5. Data security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. This includes secure systems, access controls and trusted third-party platforms.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe and in accordance with applicable laws.

7. Cookies and analytics

Our website may use cookies and analytics tools to improve functionality and measure performance. You can adjust your browser settings to refuse cookies, although some parts of the website may not function as intended.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle personal information, please contact us at:

Team 18
Email: info@team18.com.au
Website: www.team18.com.au